Frequently asked questions
Planting and gardening can be alien to people outside the industry and confuses and continues to frustrate even the most intelligent of us. I like to think of it more as an art than a science but it is best to be prepared when it comes to it so here we have come up with a few frequently asked questions with the answers. Do feel free to email us other questions to add on to here as we are always looking to help: firstname.lastname@example.org
How does delivery work?
Delivery is available on orders over £180 including VAT, otherwise we offer a free click and collect service.
We accumulate all our orders and ship them on a Tuesday to be with you by Thursday. This means they won’t be in a warehouse over the weekend ensuring they will arrive in a much better condition.
For more information, visit our delivery page.
What does hardy mean?
Hardy refers to the level of cold a plant can with stand. The RHS have their own ratings so feel free to follow the link.
Is my soil free draining?
One way of doing this is to dig a hole and fill it with water. If it drains within 20 minutes it is classed as free draining. For more information, please visit our planting page
How do I plant my hedge?
For more information, Please visit our planting page.
What are all the different formats hedges and plants come in?
Feel free to visit our section on bare root, rootballed and container grown plants.
What constitutes as shade?
Less than 4 hours of direct sun (The sun shinning with the light not having to dissipate around it).
What is full sun?
6 or more hours of direct sun.
What is partial/moderate shade?
3-6 hours of direct sun.
What is dappled shade
Open shade where light still, but not direct sun light such as an open canopy.
What is Deep/Heavy Shade?
Usually with a building or conifer blocking the sun. Essentially the plant receiving less than 2 hours of direct sun light.