Planting can confuse and frustrate even the most intelligent of us. Here are the questions we're asked most — with straight answers.
Delivery is available on orders over £180 including VAT; otherwise we offer a free click & collect service. We accumulate all our orders and ship them on a Tuesday to be with you by Thursday — this means they won’t sit in a warehouse over the weekend, so they arrive in much better condition. See our delivery page for charges and coverage.
Yes. You can click & collect your order free of charge from our nursery in Bampton, Oxfordshire. Simply place your order and select the collection option, or call us on 01993 850979 to discuss what you need.
In short: if something arrives not in tip-top form we’ll need a clear photo on the day of delivery and a phone call, and we’ll resolve it. Full details are on our returns & refund policy page.
Hardy refers to the level of cold a plant can withstand. The RHS have their own hardiness ratings, which are a useful reference when you’re choosing plants for an exposed spot.
One way to check is to dig a hole and fill it with water. If it drains within 20 minutes, it’s classed as free-draining. If water is still sitting there much later, you’re dealing with heavier ground — tell us and we’ll recommend accordingly.
Our advice & planting guide takes you through ground preparation, spacing, planting and aftercare step by step.
Bare root, rootballed and container-grown. Each suits a different season and budget — container-grown can go in almost year-round, while bare root and rootballed are planted in the dormant season, roughly November to March. Our guide explains the differences.
Plant labels talk about “full sun” and “partial shade” as though everyone knows what they mean. Here’s what we mean by them.
Six or more hours of direct sun.
Three to six hours of direct sun.
Less than four hours of direct sun — the sun shining with the light not having to dissipate around it.
Open shade where light still reaches the plant, but not as direct sunlight — such as beneath an open canopy.
Usually where a building or conifer blocks the sun, with the plant receiving less than two hours of direct sunlight.
Planting can confuse and frustrate even the most intelligent of us — we think of it more as an art than a science. If your question isn’t answered here, email it over and we’ll add it to the list.
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